Shipping
Shipping & Payment Options
We accept credit/ debit card payments via Stripe (Visa, Mastercard, Visa Debit, Mastercard Debit, Klarna, Eps, Apple Pay). You can also pay via bank transfer (pre-payment).
Standard shipping Austria medium: € 6,00
FREE SHIPPING over € 150,-
Standard shipping Austria small: € 4,50
FREE SHIPPING over € 150,-
Delivery within 2-3 working days. We ship with Austrian Post.
Find the respective shipping class in the product description under shipping
Currently we only ship to Austria, Germany and Switzerland.
Prices are based on Austrian VAT 20% and will be adapted according to your location.
Standard shipping Germany: € 14,-
FREE SHIPPING for orders over € 300,-
Standard shipping rest of Europe/ EU medium: € 16,-
FREE SHIPPING for orders over € 300,-
Standard shipping Europe/ EU small (envelope): € 10,50,-
FREE SHIPPING for orders over € 300,-
Delivery within 3-7 working days. We ship with UPS.
Find the respective shipping class in the product description under shipping
Standard shipping Switzerland, Iceland and Norway small & medium: € 25,-
FREE SHIPPING over € 300,-
Delivery within 4-8 working days
Find the respective shipping class in the product description under shipping. In addition, further taxes (like customs duties) may be incurred which are not paid via us or invoiced by us, but must be paid directly to the customs or tax authorities.
Canada, Japan and other on request:
€49,-
Find the respective shipping class in the product description under shipping. In addition, further taxes (like customs duties) may be incurred which are not paid via us or invoiced by us, but must be paid directly to the customs or tax authorities.
Once we have shipped your order, you will receive a shipping confirmation to track your shipment.
If for any reason you are not satisfied with the product you ordered, you can send it back to us:
NOUW Geschaeftslokal
Neubaugasse 80/16-19
1070 Vienna, Austria
You have 14 days from receipt of the order to exchange the item.
Please handle the product carefully, we only accept returns of unworn goods!
Unfortunately, we do not cover any costs for the return. You can return the product with the courier of your choice. Please make sure to use a tracked service.
If you’re unsure regarding the size, please contact us via email or phone, we’re happy to help!
